Shipping & Returns

We want your Nailismo experience to feel clear and straightforward from checkout to delivery.

Processing Time

Orders are typically processed within 1 business day.

During launches, holidays, or higher-volume periods, processing may take longer.

Shipping

We ship internationally. Shipping times vary depending on destination and the delivery option selected at checkout.

You’ll receive tracking information once your order has shipped.

International Orders

International delivery times may vary, and customers are responsible for any duties, taxes, or import fees unless otherwise stated.

Order Issues

If your order arrives damaged, defective, or incorrect, please contact us at support@nailismo.com with:

your order number
a description of the issue
photos if applicable

We’ll review the issue and help resolve it as quickly as possible.

Returns

We offer 30-day free returns. If your item is damaged, defective, or incorrect, or if you need to start a return within the return window, please contact us and we’ll guide you through the process.

Cancellations

Cancellation is accepted if shipment has not been initiated. If you need to cancel or change an order, contact us as soon as possible at support@nailismo.com.

Need Help?

For any shipping or order-related questions, email us at support@nailismo.com.

Shipping & Returns